FAQs

Is it safe to order from AutoIntelliGear™?
Yes, it is safe to order from AutoIntelliGear™. When transferring or receiving client data from our web server, we use industry-standard encryption mechanisms.

How can I reach you?
You can reach us by emailing our support team directly at support@autointelligear.com. Alternatively, you can contact us directly on Facebook, Instagram, or Twitter. Our social networking link is at the bottom of our website page.

When will my order be shipped?
Orders are typically processed and dispatched within one to three business days following purchase. During holidays, processing time may be longer. You will receive an email with your tracking information as soon as it becomes available.

How long does shipping take?
We ship internationally, so please allow 5-30 business days for your purchase to arrive. However, some external unanticipated scenarios may occur that can cause delays in our delivery processes, such as COVID-19 or global supply chain interruptions.

How can I trace my package?
We will send you an email confirmation with your tracking information as soon as your order ships.
Please be aware that updating the tracking information may take up to 1-3 business days.

What should I do if I have not received a tracking number?

If you have not received a tracking number after 7 business days of placing your order, please email us and we will gladly resolve any difficulties.